“Until the lambs become lions”

“Rise and rise again,

Like the Phoenix from the ashes,
Until the lambs become lions.”

A very appropriate quote for our magnificent Under 21 Hurlers, who wrote their names in to the history books, over the weekend. These young men, who played their part in the Minor Final in 2013, grew in stature and won Waterford’s, second only, under 21 All Ireland Championship, in the last 24 years. This is only our seventh All Ireland Hurling Championship title, in total, and was long overdue.

The People’s Park was awash with blue and white on Sunday afternoon, as thousands waited patiently for the team to return home to Waterford. The JJ Kavanagh bus eventually pulled up outside the Park and the team were introduced to the waiting crowd.

This truly was an astonishing TEAM effort, in the biggest sense of the word. As backroom staff, medical staff, fitness staff, coaches, selectors, analysts etc, even the bus driver, were ALL credited in playing their part in the victory in Semple Stadium, on Saturday afternoon. Thurles was an ocean of blue and white. Such Galway support in attendance, was simply swamped and overwhelmed by the Deise marauding hoards.

From Waterford, the team moved onto Dungarvan to receive their second home coming, from the supporters in the “Wesht” of the County. Once again thousands turned out to welcome these young warriors, who will without doubt go on to help the Senior team bring home that ever elusive Liam MacCarthy Cup.

This was not a day for political pontificating and thank goodness there was none to be heard. For once the political rhetoric was left in the wings and we could give 100% attention to the whole team, who quite literally filled the stage with the exuberance of youth – it was a day to remember.

In the week that was, it would be hard to get away from all the shenanigans surrounding Mr Herity’s “Independent Clincal Review of Provision of a Second Catheterisation Laboratory at University Hospital Waterford” (note the spelling mistake “Clincal” (sic) – I wonder if that is a portent of things to come?). This is a tough document to read and digest, but is readily available on the old interweb should you have a few hours to spare.

Whilst I was absorbing the atmosphere, in the Park, I started to wonder if our political glitterati actually got the message, from the Hurlers, that there is no “I” in team. Ah yes, there is a “Me” and perhaps they feel that politics is about the individual rather than the collective. It certainly appears that way when it comes to the provision of a second catheterisation laboratory at UHW.

We are now seeing knee jerk reactions. Hearing political claim and counterclaim. Spin on a biblical scale across all manner of social media, yet we are far from a TEAM on this matter. When you also consider that the UHW has a regional provision, then I start to get even more worried in terms of a united front – there is not one!

Whilst, we argue and fight, the Minister of Health, other hospitals, rub their medical hands in glee, as they do not have to find extra resources, from already stretched budgets, to fund an adequate health service in the South East region, through UHW.

It is FACT that NO party is prepared to actually put in writing that exchequer funds will be ring fenced and made available, to upgrade services, providing that essential second catheterisation laboratory. I MEAN NO PARTY!

All the political pomposity has resulted in every opposition party stating that “They will deliver what is required”. But no one is prepared to set this in stone. No one will commit to this in writing or sign on the dotted line!

To this extent our representatives should be ashamed.

We have one opportunity to pull together and work as a TEAM to deliver for Waterford. The South East region, needs to work in unison and do what is absolutely necessary to provide adequate cardiac services for the region. Failure to do so will cost lives.

I voted for lions but sadly got lambs....baaa! 

Are we getting Summerval(u)?

As we are now into the second week of August we are roughly halfway through the Summerval programme and I have to ask, “Has it started yet?”

Despite all the fanfare and pre-event promotion, many of the City businesses, a significant number of Waterford people and myself, do feel that it has been rather a damp squib, unlike the Spraoi fireworks on The Quay, a couple of weeks ago.

Dig deeper into the programming and you will see that many of our annual summertime events, attractions and festivals have been incorporated under the one umbrella and this of course is a good idea, if we are to compete with other “festival cities”. This in fact should have been done years ago and by building a strong promotional summer programme we make the whole region more attractive. However, as the majority of events were in existence prior to the Summerval banner being flown, they cannot be claimed as “new”!

Any event which receives some form of Council, therefore rate/tax payers’ subvention, should be listed under a “Waterford Festivals/Events” banner and co-promoted at every opportunity. The fallout from the Three Sisters bid has promised better interaction and closer ties with our neighbouring counties. But what about closer cross promotion from the, literally, dozens and dozens of year round festivals/events we all attend on an annual basis? Take time to count these, you’ll need more than two hands and feet to do this, and you will be mightily impressed with the levels of activities around this City and County.

So, the bigger question must be, have we received good value for money for the Summerval branding? Bear in mind that the budget for this, is in excess of circa €100,000 and if you add on the existing budgets from Summer in the City, Art Beat etc then you are looking at budgets in the region of circa €140,000. A very healthy budget indeed, when you do not have to create any new events – well at least very few new events!

Waterford Walls 2015

In addition, I have been told that the marketing, PR, event management etc and in fact all the committee work is being carried out free gratis and this should be applauded. (This of course continues the Waterford tradition of giving your precious free time for other causes.)

Thus, with no salaries, as such to pay, the whole €100k budget could be spent on new acts, new attractions, regional/national advertising campaigns, competitions, social media etc etc.

Alas, I fear that the promise that Summerval would bring thousands of extra visitors to the City and County has not materialised and in fact the whole idea needs to be closely looked at and scrutinised as it has clearly not captured the imagination of anyone.

I sat in the Council meeting when Summerval was fist muted and I know that the funding was ultimately approved by our 32 Councillors after extensive “In-Committee-Meetings.” Meetings where we, the public, our local press and media, do not get access to the minutes. It would be interesting to read those minutes and see just how forensically the business plan, budgets, cost benefits analysis etc were scrutinised by the Councillors who approved the awarding of a six figure grant!

Sadly, we will never know. But reading between the lines I would imagine that many Councillors are now asking just what value for money this exercise has delivered?

The idea of listing our many attractions/events/festivals under one corporate “Waterford’s Just Better” banner is the right way to go. But to have allocated so much money to this project, at the detriment to others, is wrong.

Yes, we needed a “Summer Festival” but the work done on the likes of Summer In The City, Art Beat etc was a foundation stone to expand on. Allocating even a fraction of the €100,000 to develop these programmes would have been, in my opinion, money better spent. There has sadly been a lack of engagement, very poor PR, and the result is no significant increase in footfall. In addition as the largest donator/sponsor Waterford Council’s logo is conspicuous by its absence from posters around the City.

Summer value – we have yet to be convinced!

The countdown is well and truly on!

A Countdown conundrum!

A little over one week to C-Day and joy of joys the City Centre, last weekend, had a steady flow of people alternating between the spine of the City, the Barronstrand Street, John Robert’s Square, Broad Street, Michael Street and Applemarket axis, and the Viking Triangle area, with a few popping up the hill to take in the winter offerings in and around Ballybricken.

I believe that the whole offering last Sunday was exceptional and after an unspeakable spell of very bad weather many people and many visitors took respite after storm Desmond, and committed to going out prior to the next storm Eva arriving, to come into the City Centre and sample Waterford at Christmas.

2015 is in fact my fifteenth Christmas in Waterford and over these last fifteen years I have witnessed the City grow in stature as a destination for Christmas shoppers. These much needed and very welcomed shoppers are the lifeblood of many of our businesses and the festive period is probably one of the few times of the year where a profit can actually be made.

Many of our businesses can be operating on margins as low as 5% and that means the tills need to ring at an ever faster pace in order to make enough margin to see businesses through the barren and lean months of January and February that follow the flurry of Christmas activity.

There was much on offer on Sunday 13^th December and one of the highlights had to be the Winter Wonderbands competition that saw the City of Waterford Brass lift the inaugural Waterford Business Group sponsored trophy.

Jubilant City of Waterford Brass.

The concept saw three of our City’s finest, the City of Waterford Brass, De La Salle Scouts Pipe Band and the Thomas Francis Meagher Fife and Drum Band, compete across three performance areas located in Broad Street, Applemarket and the Bishop’s Palace. The whole event was supported by WLR FM’s outside broadcast unit and a running update was given live on air throughout the afternoon.

At just after 3pm the winners were announced and after much whooping and hollering interviews with the judges and band members took place live on air. This event will return in 2016 with perhaps as many as ten competing bands and in 2017 the whole event has the potential to become a national event taking in both a Saturday and a Sunday.

Winter Wonderbands was part of a promoted “Shop Local Sunday” commitment and it gave those who ventured into the City Centre something a little bit extra special and it also gave three of our City bands the opportunity to showcase themselves to a whole new market audience.

The reaction to the competition was priceless. With mums, dads, kids, and grandparents all stopping to sing, tap their feet, dance and jump around with excitement as one after another our favourite Christmas tunes were energetically played by all the band members concerned. Whilst it is very difficult to solely judge three very different bands one of the criteria for judging was audience participation and all three bands made a monumental effort to get their audience involved.

Calvin's logic.

A very high bar has now been set as many visitors to the City thought that this type of activity was the norm for Waterford at Christmas. I have no doubt that many will have left Waterford last weekend wishing they lived here and after what was on offer who can blame them for thinking that way.

It often takes an “outsider’s eyes” to remind us just what we have to offer and so many visitors to Waterford see a wonderful compact medieval City that is both big enough and yet small enough to enjoy.

Our challenge will be to continue that offering far beyond C-Day and ensure our City grows and expends at a rapid pace. The solid foundations are there we just need to give a few people a gentile New Year kick in the ass to remind them what is needed. 

Waterford cannot just be for Christmas!

As we head inextricably towards Christmas Day it was great to see the City Centre so busy last weekend, despite the best efforts of storm Desmond. It has been quite clear for some time now that our traditional Waterford shopping days are now Thursday, Friday and Saturday and of course Sunday, probably being the busiest shopping day due to the unlimited FREE car parking we can all avail of.

It is great to see these increased footfall numbers that our City Centre retailers so badly need and of course the Winterval Festival and the Waterford Business Group’s “Shop Local Sunday”, the 13^th December, and the Winter Wonderbands competition, Sunday 13^th December, will all help to keep those footfall numbers UP!

What about after this Festive period?

Teresa Mannion taking on storm Desmond!

The fact is that Waterford businesses need to have continuous support to help keep these SME’s in business. To put it bluntly there has to be money coming across the counter in order for businesses to employ staff, pay commercial rates, pay insurance premiums, pay utility bills, pay vat, pay revenue etc. The cost of being in business is very high and enormously challenging and many of the businesses we love and support are in fact operating at tiny margins, some as low as 5%.

These tiny margins make it extraordinarily challenging to absorb any increased business costs and therefore the only way for many of these businesses to survive and grow is to see a reduction in business costs coupled with significant increases in footfall numbers across the City and County.

However, this message I fear is being loss on so many of those that represent us.

My journalistic colleagues and I do not for one moment class myself as one of our City’s journalist (truth is I just always wanted an excuse to say that phrase), have indicated to me that at the Councils recent “behind closed doors budget meetings” a cohort of Councillors had advocated an INCREASE in commercial rates and an INCREASE in City Centre car parking charges. Perhaps proof that these sources were correct was the fact that there was also a proposal to implement car parking charges in Dunmore East, which was subsequently defeated.

In the end what we ended up with, after I hope was some robust lobbying, was no rates and no car parking increases but a 20% commercial rates charge on empty shops and empty premises for 2016 and beyond.

The fact that such increases were even considered shows just how out of touch some of our Councillors are with the realities of being in business in the City and County. Perhaps these Councillors should identify themselves and explain to us their justification as to why they considered those aforementioned increases appropriate to the many businesses across the City and County.

I fear now that the new “empty building” commercial rates charge may in fact create a big hairy retail monster for the City Centre. If distressed property owners are in reality being forced to rent out their properties, you have to ask yourself just what type of retailer will fill such premises at what can only be very low rental prices.

Far from offering a carrot to getting premises let are we not in danger of filling our City and County with the very retailers that will drive footfall elsewhere, where there is better choice and a better retail mix?

To generate much needed increased footfall and the higher spend that will eventually attract new retailers to the City Centre, the very retailers that my daughter keeps harping on about, we need to create a holistic approach that gives out far more carrots and does less beating with a stick.

We are not there just yet and in order to get there we need more direct lobbying by the very people who understand the dynamics of being in business in Waterford.

Time to speak the truth even if your voice shakes.

It is Budget time once again!

The 2015/2016 national budget is now behind us and we are just awaiting some last minute discussions in the Dáil, some machinations in the Seanad, and then the final approval of the Finance Bill, traditionally, sometime in February and then it will be all over for another year and it could well be the last budget delivered by the FG/Labour coalition as we move inextricably towards the promised “E-A-R-L-Y” spring election. Before we know it, it will be 2016 and we will all have forgotten about Mr Noonan’s last budget.

However, for us in Waterford, there is another budget looming on the horizon – the Waterford City and County Council budget.

As the Council begin to mull over their financial figures and projections for 2016, we are once again nearer the time for our Council Executive and our Council Representatives to vote on the 2016 budget, which will be somewhere around the €132,000,000 mark! It is a time for us to see how our representatives perform in what is seen by many as their most fundamental task.

Will the proposed budget be passed? Will we see pact voting? Will we see strategic voting? Will we see a genuine forensics analysis of the budget figures?

This is the time of year when our public representatives earn their corn and it really is a time of year when we hope that they will look at the bigger picture, rather than a parochial view of their own wards, and make the right decisions that will drive economic investment back into the City Centre and further afield across the whole County. Failure to understand the economics of making sound budgetary decisions will have a profound effect on how we perform as a City and County in 2016.

This budget sets out the Council’s spending plans for 2016 and also sets income targets on big ticket items such as the Commercial Rates collection which in the last budget was circa €32,000,000, it sets the household charges, car parking charges and all the other associated cost centres that will allow the Council to operate for the next 12 months. We will also see spending plans outlined and discussed such as the delivery of the Waterford City Centre Urban Renewal Plans, festival spending budgets, roads maintenance plans, housing spending and much, much more besides.

The headline figures for businesses will, of course, be the Commercial Rates collection amounts and whether or not these will remain the same, increase or ideally, for businesses to invest, these should be reduced by up to 20%. A rates reduction will encourage investment, will increase employment and will make for a better City Centre.

Alas, I feel that these will remain the same as the last two years and yet the brave decision has to be the introduction of a significant reduction to help struggling City Centre businesses. Any offset in the reduction of rates will be collected with new businesses starting up and a significant rates reduction will go some way to encouraging the retail brands the City is currently missing to invest in Waterford. In addition a better retail mix will drive increased footfall and this in turn will also encourage more business start-ups and these new businesses will pay their share in commercial rates. Win Win!

Another brave decision would be the reduction in car parking charges and, if the Council take the lead in this process, then the private owners have to follow suits. This is still the elephant in the room and until we tackle this issue we will find it increasingly difficult to encourage the people on the “Dunmore Road” into the City Centre never mind further afield.

I still wonder if, due to their free car parking passes, our representatives see the car parking as an issue or perhaps they drive around wearing rose tinted glasses.

After all, if it costs you nothing, zero, nada, nil to park your car in Waterford City and County why would there be a problem?

“E-A-R-L-Y” – we all know how to spell that word Enda!

It was suggested by Enda Kenny in last week’s national news that the 2016 General Election would be held in early spring and, just to emphasise the point, the Taoiseach actually spelled the word for us just to make it easier to understand, “Early in the Spring. E-A-R-L-Y.” he stated whilst at an event in Madrid.

Anyone would think he was a school teacher – oh wait a minute, he is!

At least now we know that the country is on General Election footing and have no doubt that ALL the political parties and independent TDs are gathering their troops and starting to plan their election campaigns. And this will give an opportunity to all of us, who have registered to vote, to plan our own questions for those putting their names forward for the 2016 General Election.

For those who have not registered to vote, there is still time to make sure that you can have your say and let me be very clear that everyone should register to vote and then everyone will be allowed to have their say and ultimately influence the result next year. There will no doubt be many sitting TDs hoping and praying that new voters do not appear on the register and, in fact, I am sure that many of these TDs are in fact quite happy at the very poor levels of political engagement seen across this country. This means that they will yet again rely on diehard traditional voters to come out and vote. Thus, returning the same average number of electoral votes we are now used to seeing year after year after year.

Coming back for 2016!

Now, just for one minute, imagine that the whole of Ireland were to become enthused with politics over the next six months and then just imagine how much effort and engagement our political representatives would be forced to make with every single voter. We would all feel the better for increased levels of engagement and therefore we would all be able to grill and demand a better performance from our representatives. You only have to look across the Channel to see what difference higher levels of public engagement has made to the political map in Scotland and in the UK in general. And only when higher levels of public engagement are made can we really hold our representatives accountable to us the V-O-T-E-R.

If we are to make changes for the better in Irish Politics then we, the V-O-T-E-R, must be more vocal, more interactive and we need to benchmark just how our representatives are performing.

We have heard over the last few weeks promises of this funding and that funding for Waterford City and County when, in reality, once you read the very small print, many of these headline grabbers are in fact “pipedreams!” If these are not pipedreams then the promise of funding and game changer investments must be delivered and delivered now. If they cannot be delivered prior to the next Election then Government’s promised investment in our City and County must be ring fenced and we need our existing TDs to “SHOW US THE MONEY!” before E-Day in 2016.

 

I fear that, as we move ever closer to an “E-A-R-L-Y” spring election, we will start to read and hear more and more spin about what has been delivered and what can be delivered in the future.

However, if we are really to see our representatives making a R-E-A-L difference to Waterford, then we, the electorate, must once and for all engage with everyone who puts their name forward for the 2016 Election. We must tell them what we want and let them know that we will be monitoring their performance, their promises and we will ultimately judge their honesty.

What we cannot do in the 2016 General Election is revert back to our old “traditional voting preferences” as that is just what we are expected to do.

Let us “C-H-A-L-L-E-N-G-E” the mediocrity in 2016!

Perception is everything!

When marketing or branding a product or service, that is predominantly aimed at members of the public, our perception is all encompassing to the process of actually successfully buying that product or service.

In circumstances where we have a poor perception of a product or service we are pre-programmed to avoid at all costs and to a greater degree we imagine, rightly or wrongly, that said product or service is inherently poor or inferior, regardless of what the marketing messages might be telling us.

By definition, perception is the process in which we use our senses to acquire information about the surrounding environment or a particular situation.

And how does this exactly relate to Waterford City.

It is very simple. Everyone’s perception of Waterford City varies in an ever so slightly different way because we all sense experiences in slightly differing ways.

To my mind the City still has a huge untapped potential that needs to be realised in the short and medium term to get the City back as the economic hub of the South East. In my current work role and through my involvement with various groups and committees I see firsthand the enormous amount of work being planned and being carried out. This work will, without any doubt, benefit the many businesses and therefore all the people of Waterford City and County in the very near future.

However, as I am so immersed in these processes my perception more often than not differs from that of my family, my close friends and my business colleagues. I just constantly see that the City and County have not really scratched the surface of what is possible to drive the region forward and for Waterford City to regain its rightful place as the fourth City of Ireland (in economic terms). 

I am always a glass half full person.

I do often feel that I am sometimes alone in that positivity or at the very least I am one of a very small minority that sees a positive future vision that will literally put Waterford back on the map.

I have advocated on many occasions, both in print and on radio, that every voter in Waterford should attend at least one Council meeting in their lifetime. This will give voters the chance to see at firsthand how Council runs, functions and operates through our locally elected representatives. It will also help people understand how the City and or County are perceived through the eyes our elected representatives and the council executive.

Is your vision of the City the same as that of our elected representatives?

With an ever improving retail offering we must encourage even more people back into Waterford City Centre to experience these new shopping opportunities and with the proposed additional shopping centre to come on stream we must take every opportunity to drive up footfall in the City Centre.

It is more important than ever to get this right as we now see out of City Centre retail villages offering a real carrot to attracting shoppers – lots of free car parking!

The many City Centre retail shops can encourage people across their threshold with sales, end of season sales and lots of seasonal special offers. So why can we not look towards opportunities that offer a similar enticing promotion based around parking your car?

Monaco where the first hour of car parking is FREE!

Will further reduced car parking rates or specific car parking offers, similar to those in Cork, Limerick, Dungarvan and Kilkenny, bring increased footfall back into to the City Centre?

Well, we will not know until we have tried and until we try we will always be perceived, by the people of Waterford and many of our visitors, as an expensive place to park a car - no matter what the car park sign states the hourly rate might be.

On a sporting day of green Waterford City is turned orange!

Start line - George's Street.

I was fortunate to be asked to Chair the South Eastern Cancer Foundation Solas Centre's main charity fundraiser in 2015, namely the "South East Run and Walk for Life". As a fundraising event it is of huge significance to the Solas Centre so how could I refuse the request. Being involved has literally blown my socks off in terms of how important the Solas Centre is to so many lives right across the South East. 

In light for this my blog this week is the actual final press release I wrote covering the "Run and Walk for Life 2015". I am sure that readers will get a flavour of the event and how we plan to make the occasion even bigger in 2016. 

On Sunday 11^th October over 2,000 people ran, jogged, walked and crawled their way around the Solas Centre Run and Walk for Life courses. It was a day of great joy and huge positivity as thousands of people took on the challenge of the 10-mile running route or the 5-mile walking route.

All participants set off from Gladstone Street at 12:30 on the dot and proceeded down The Quay, up The Mall and then spilt, with walkers heading up John’s Hill and runners heading out towards the ring road, before turning back towards the City at the Ballindud roundabout. Both the runners and walkers passed the Solas Centre at the Williamstown roundabout before once again splitting and then converging once more to travel down the Dunmore Road and finally into the People’s Park and across the finish line. Once medals were handed out, every single finishing participant and their supporters enjoyed the Fun for Life, which continued late into the afternoon.

On such a big sporting day when the whole country had literally gone green, with the Rugby World Cup and Euro 2016, Waterford City was a sea of orange as far as the eye could see.

Commenting on the successful day was Michael Garland, Chair of the Solas Centre Run and Walk for Life, “On behalf of the organising committee we would like to thank ALL the participants, our sponsors, volunteers and everyone who gave up their time to help with the event.

Team Pete.

To see so many taking part was honestly just joyous and we knew at the end of Saturday night’s registration that the numbers were going to be very good. In fact we have exceeded our target of 2,015 participants and that is testament to ALL involved and verification that the Solas Centre holds a very special place in so many people’s hearts.

The introduction of the 5-mile walk has opened up a whole new group of participants and we will start planning the 2016 event in the next few weeks once we have had time to take on board all the feedback. We know that to bring the event to another level in 2016 we have to look at some aspects of combining runners and walkers and we will do this in preparation for next year’s event.

Once again we would like to thank ALL those who took part and ALL those who helped with the event. We look forward to seeing you ALL in 2016.”

As Chair of the Solas Centre Dr Brian Creedon is responsible for operating and running the Solas Centre, “As Chair of the Solas Centre I have to thank all involved from the Committee to the runners and walkers. We set a very ambitious target, in terms of numbers, and I am thrilled that we reached and exceeded that target.

Team Dog!

From the moment Mayor John Cummins officially started the event to the moment the very last walkers completed the course it was one of the most rewarding 4 hours I have so far experienced in all my previous Run for Life events. 2015 will be remembered as the event that literally put the Run and Walk for Life back on the map.

With such a large event we could not organise it without the support of our many sponsors and event partners. The main sponsors in 2015 were of course Datapac and Beat 102-103 and the likes of Waterford Council, Garda and other volunteer organisation rolled in behind the event. There are far too many to mention and we will in due course acknowledge everyone with an open “Thank you” night in the Solas Centre.

Once again we would like to thank all the 2,000 participants and we look forward to welcoming you all back in 2016.”

How ithers see us!

Chocolate Mannequin Pis - what bit would you bite first?

Like it or not we do so many things in our day to day lives through our eyes.

We pick our partners on their looks. The first thing that attracts us to the opposite sex is the look of said possible suitor. All other traits such as personality, sense of humour etc come later. If we like what we are looking at then the chances are we will pursue, chase and ultimately get together. And when you look at the animal kingdom that is why so much effort is made in courtship that so often involves colour, dance, display etc as it is the eyes that do most of the initial work.

Trying too hard?

We choose holidays based on the pictures in brochures or based on pictures we have researched on the internet. I have no doubt that many readers now use the internet to actually look at, in real-time, holiday destinations. We also look at pictures posted by other holiday makers on discussion pages and holiday review sites.

Our food tastes so much better if we like the look of what we are about to eat. That is why so many top chefs spend so much time picking the right ingredients that not only tastes good but will look good on your plate. You only have to look at the plethora of TV chef programmes and look at the time spent on arranging the produce on the plate prior to serving. In fact we have now gone one stage further and we are seeing dishes being served on slate beds, wooden boards and all manner of items that are not our traditional china plate. Going to such great lengths on the presentation are ways to enhance our experiences and to make sure that we come back time and time again.

Should our City be treated any differently? I would argue No!

It has worried me and many others for quite some time now that the entrances to our wonderful City have been a very poor reflection on what our City has to offer. But like it or not the entrances to the City are in many ways our shop window to the City. And like a retail outlet that shop window must be dressed properly and appropriately to give people the right first impression of what type of City they are entering, what the City might have to offer and will the City come up to their expectations!

As it stands I do not believe that we have it right.

If you are driving from Dublin, and assuming that you do not get mixed up with the poor signage and redirected across the toll bridge, then you are presented with a quite foreboding drive down to the train station. The vista is not welcoming and in fact rather industrial. That concrete wall creates a claustrophobic impression and it is somewhere you feel that you must drive passed quickly. This wall is ripe for inclusion as part of the Waterford Walls project and should be a key focus for 2016. Likewise coming in from the Wexford side is also rather industrial and depressing.

But your spirits could be lifted when you see the bridge. But alas this is not festooned with flags, it is not adorned with wonderful floral displays, it is not lit correctly and so on. You do not have to look too far to see just how impressive a well dressed bridge looks - New Ross for example.

Then coming down through the Dunmore Road is like navigating a Himalayan mountain pass. All sorts of different patchwork surfaces, full of big lumps and large bumps and it is never ending.

No matter what spin you put on it we have NOT dressed our shop window correctly and I often wonder just how others see us.

“O wad some Pow'r the giftie gie us, To see oursels as ithers see us!” Robert Burns.

More sporting success please!

We must inspire a culture in Waterford that is not afraid or frightened to celebrate success. The recent positivity around our GAA successes, in both the male and female disciplines, has allowed the City and County, albeit far too fleetingly, moments of being “the best of the best”. These successes must be cherished and built upon in futures years to ensure that this becomes a regular annual celebration. Our GAA prowess appears, to this non GAA person, to be on an upward curve and those leading this charge must be applauded, helped and supported.

Having lived in Waterford City for nearly fifteen years I have been excited by many sporting “nearlys” and the margin between success and failure in sport, as in business, is a very, very fine line. Waterford’s sporting teams across all manner of disciplines have on so many occasions almost got there just to be thwarted at the very last minute. But there is always an annual drive and enthusiasm at the start of every season and if that collective will could be harnessed and transferred to the field of play then we would be at the pinnacle of all our City and County sports. Waterford generates passionate supporters and this must be utilised in terms of other aspects of our City and County. If we can literally bring the rafters down shouting for GAA or soccer or rugby then we should be doing likewise for our other City and County assets – yet we seem to remain strangely silent about these!

As a prime example of how leaders in our local sports have a positive affect on not only our own mindset but the mindset of whole communities you do not have to look very far.

Kilkenny Castle

Kilkenny is a prime example of a town that almost certainly, on an annual basis, will celebrate some sort of sporting success. And this sporting celebration filters down through the people of Kilkenny to such an extent that they are not afraid to rejoice, exult and take pride in their own town and the environs of a whole County. Ask someone in Kilkenny how business is going and they will tell you it is going great. Ask someone in Kilkenny about the castle and they will boast about it as if it is the only example in the whole of Ireland. Ask a Kilkenny person about the nightlife, shopping, restaurants etc and you will undoubtedly get the same positive upbeat answer. The people of Kilkenny are, in part, lead by their sports and the senior personalities associated with their sports and they celebrate everything else with just as much gusto, passion and eagerness. And this mentality is infectious and contagious as every visitor to Kilkenny leaves with the same positive impression. It really is a win win for all concerned.

As our GAA success story continues to gather pace we also need to see our soccer team return to winning ways for the benefit of the City and County. In fact if all our sporting sectors can be part of a metaphorical rising tide then this can only benefit everyone. Just imagine future years where we can watch our GAA teams winning at the highest levels, our soccer team on top of the Premier League, our rugby teams back playing senior rugby and so on. To be absolutely blunt our sporting success has to be seen as part of the City’s future and we all must make an effort to support our teams as and when we can. The benefits of sporting success to a local economy cannot be underestimated and the higher the standard the higher the economic spend and the more positive the impact this has on a localised economy. You really do not have to be Adam Smith to realise that if Waterford sporting prowess exponentially grew over the next few years we would all see the economic benefits.

As a City and County looking towards a brighter future we do need to see more positivity from every single inhabitant who lives, works and plays here.

On a daily basis I go out of my way to meet and speak to as many visitors as I can and they are easily identified as they are more often carrying map, or they look lost having inadvertently wandered out of the Viking Triangle, and I would say that 95% of the feedback about the City is extremely positive. I would go further to say that many “love” the idiosyncratic way our medieval architecture leads you through and around our City Centre. Though I do often wonder just how many of us are prepared to do the same. We all know from our own holiday experiences that a friendly welcoming face goes a long way to helping you enjoy and remember a place with fond memories. And really Waterford should be no different.

We have a City that is ideal for walking and discovering and perhaps this needs to be the focus in terms of our future development. Let us use the very assets that make the City what it is today instead of trying to “impose” modern solutions on a Medieval footprint. With the immanent start date for the City Centre Renewal just around the corner I would hope that the circa 70 plus submissions lodged with the Council will be taken into account. And it will be very interesting to see if all the work and effort that went into the engagement with members of the public actually results in positive changes to the overall plan.

Success and the emotion it brings!

I am a great believer that in order to progress in business you must surround yourself with positively minded people. Negative people do not drive businesses forward and, in fact, negative people who hold senior positions within a company or organisation often asphyxiate and smother potential “superstars” from, shall we say, the “lower ranks”. This model can be seen across many organisations including those involved in sport and the trick is spotting this early and then being brave enough to make the right changes.

Maybe we have to see changes from within that will encourage positivity and allow us to free up our lungs to breathe more easily and so in the future we too can shout from the terraces of Croke Park or the Aviva Stadium and be singing the songs of victory.

Finally, well done to our Ladies, just don’t leave it another 17 years to repeat the success – please!

Imagine All The People.

As businesses edge ever closer to the last quarter of the 2015 financial year many will start reviewing the year just past and start to scrutinise whether or not it has come up to the meticulous financial planning that took place some nine or even ten months or so ago. As each of Waterford’s many City Centre businesses give due consideration as to whether 2015 has been a good, bad or just an average year we must bear in mind that there as some circa 1500 people employed across our City Centre and as such our City Centre is one of our largest “employers” and the success or failure of our City Centre will impact on everyone who lives, works and plays in Waterford.

There can be no doubt that increasing footfall in the last quarter of the year will be welcome, but I fear that it will not be enough for a number of businesses who are once again literally hanging on by their fingertips – it seems that this is becoming a rather worrying annual trend!

We need to address a more constructive and creative way of increasing the footfall right across the entire City Centre and we need to ensure that our City Centre becomes a destination that attracts and encourages a higher spend from right across the wider South East region and further afield.

At present we can see continued pressure on our City Centre businesses and there is repeated increased pressure on these businesses in terms of paying the “day to day” associated business costs. In fact there are many business owners now having to resort to paying for business bills and expenses on their own personal credit cards just to survive from one month to the next. Yet this message of hardship does not seem to be being addressed and there are many people that quite wrongly assume that if you are in business today in Waterford you are making a fortune! How wrong can you be!

Let us not be in any doubt that Waterford is on the third or last tier of Ireland’s economic recovery and we lag so far behind the likes Dublin, Cork, Limerick and Galway that it will take significant investment and help to get us near to any sort of meaningful recovery, let alone on par with these other Cities that are now so far ahead of Waterford that we may never catch up. By the very nature of this lopsided, central belt, recovery the South East and North West will need considerable economic incentives that far exceed what we are currently receiving at the moment.

Our City Centre employers must have an opportunity to compete and this in turn will create employment and this in turn will generate greater spend and this in turn will increase footfall – it really is a case of ever increasing circles. But alas there are those who cannot see these opportunities and rather than use carrots to get our localised economy moving, once again we are being beaten with not one stick but several sticks all at once.

So just how do we increase the footfall through our City Centre and that is the €64,000,000 question?

Our festivals certainly bring additional footfall to the City but they do not necessarily bring increased spend for our hard hit commercial rate payers. The many festivals that we can now call annual events do continue to be reasonably successful but as with all events they have a lifespan and there are pluses and minuses to holding and staging such large annual events.

Unless these are staged as part of an overall “festival plan”, that avoids “clustering” of events, then there will be a diminishing return on our investment. In addition due to the fact that we continue to see falling or stagnant footfall to the City “clustering” our festival automatically equates to lessening the economic benefit for the commercial rate paying businesses in our City.

If we are to become a “festival capital” capable of rivalling the likes of Galway City then we must try harder to get it right, and perhaps more importantly we must work harder to get a greater “buy-in” from the very businesses that are paying their part through annual commercial rates contributions. At present many of these businesses see and perceive no or very little financial return and therefore we will continue to see issues around “buy-in”. Perhaps the messaging is all wrong and just maybe certain stakeholders are just expecting businesses to “buy-in” without examining the messaging they are delivering. Or at the very least they are wrongly “assuming” they have got the messaging right when in fact the only people on the same page are those closest to them and not the wider City stakeholders.

In a past life I organised trade exhibitions all around the UK and to keep these exhibitions fresh and relevant we had to introduce new exhibitors every year, we had to develop the exhibition every year and we had to be very creative with the messaging every year. If we got all that right we would continue to see annual increases in visitor numbers and increased visitor numbers meant more income for the exhibitors and this in turn gave the exhibition longevity. Get it wrong and an exhibition would very quickly become extinct. As I see it attracting people to our City Centre is much like attract people to those exhibitions I once relied on to make a living. In the exhibition industry we needed to have lots of carrots and there was not a stick to be seen anywhere.

One of the other recurrent issues with driving footfall up in the City Centre is of course the perceived cost of car parking. As a City we can now see mounting pressure attracting people from residential areas such as the Dunmore Road into the City Centre. The now huge variety of new shops and free car parking available in and around Ardkeen means there is less of an incentive for people to travel those extra few kilometres to the City Centre.

Drive past this area of the City and you will see many, many cars parked and many people shopping. And with the imminent proposed start to the excellent GIY project there will be literally many more attractive carrots in this area that will prevent even more people coming into the City Centre.

So it seems that unless we come up with a holistic approach to ensuring the renaissance of the City Centre we will continue to see it struggle and we will continue to see footfall remaining stagnant or falling. We really must come up with creative solutions that communicate the unique selling points of our City Centre and we need to give our City Centre businesses a much needed helping hand.

Let us stop looking for radical consultant lead answers when every man and his dog knows what is needed. We seem to be trying all manner of complicated solutions and yet the answers may well be right under our noses.

Jobs, jobs, jobs......but really how many?

You just knew that there was a jobs announcement on the way when FOUR Ministers turned up in Waterford City at the start of last week. Like London Buses you wait forever for one to arrive and then four arrive all at once, and before you know it they are off again tearing away at breakneck speed. However, as RTE were covering this jobs announcement it was going to be a very safe bet that some of our senior people from Dáil Éireann would turn up. But I have rarely seen such a large number of Ministers descend on our City so there MUST have been good news in the offing.

The jobs announcements last week are most welcome for Waterford City, Waterford County and of course the greater wider SE region. With Eishtec expanding into Clonmel they must now be one of the largest employers in the region, if not Ireland, with circa 1300 employees. And to think that this company literally rose out of the ashes of Talk Talk a number of years ago. With centres in Waterford, Wexford, Craigavon and now Clonmel this business is on an upward curve.

I still vividly recall the announcement that Talk Talk was to close in Waterford City. This after all was a very profitable company and a company competing very favourably in what is a very demanding and tough market sector. The Talk Talk closure affected the whole SE region and I remember after the closure collating stats to aid sourcing training grants and I was amazed by the numbers of people this company employed right across the region. This was a prime example at how a Waterford City based company created employment throughout the whole SE region.

In addition to the Eishtec news we heard of jobs being created by Bluefin, a company created from Red Hat, which was formally known as Feed Henry. A success story from TSSG, and there have in fact been many recent success stories from this operation and I have no doubt that there will be many more. The TSSG and ArcLabs resource in the WIT Carriganore Campus are literally beavering away creating ideas and future employment. It is a facility that should be more loudly promoted and championed for Waterford City.

As you can read I am extremely positive about any new jobs announcement for Waterford and the wider SE region, though I often do believe that there should be more emphasis put on the actual jobs created and not the projected jobs that might be created. We live in the present and it is present jobs that Waterford and the region require and future jobs are encouraging but far too often the larger number is always produced simply, I feel, to make the announcements “beefier”. After all every single business could project a future employee statistics but just how many of these claims are actually attainable or measured for that matter?

I assume that we are “sold” the value of the IDA’s investment based on these projected figures and I also assume that “grant aid” is based on said larger figure. Though due to the sensitive nature of IDA client discussion we will never really know what grant aid companies actually get or receive. There is no individual breakdown outside of the IDA so it is impossible to find out or estimate. It would be interesting for bodies such as the IDA to release a comparison showing whether or not these projected figures are actually attained or bettered, then we would know if we were getting value for our tax payers Euro. We know that to attract FDI here the IDA have to work very hard and they, I assume, have to be very creative with their grant funding and each FDI get a bespoke grant package that suits their own business model.

The creation of jobs is to be welcomed at all levels but more importantly for Waterford and the SE we need to realise jobs that create enough disposable income so as to have a positive effect on our localised economy. At the present moment in time the SE has one of the lowest disposable incomes in Ireland and that is not good for our economy no matter what spin you place on this argument. The very low disposable income is reflected on websites such as the Pobal Deprivation Index that clearly show Waterford and the SE need jobs that reflect higher wages and therefore higher disposable income spend.  

It is quite simple. If you have €50 of disposable income available a week you can only spend €50 of your disposable income. However, if we all had €500 of disposable income available every week then we would have a burgeoning local economy and our “colour” on the Deprivation Index would be greatly different.

We are lead to believe that the current Government are the party of Small Business and yet I see on a day to day basis very little evidence of this on the ground here in Waterford. For SME’s there are no IDA grants, very little if any EI grants and other grants are difficult to access if your business does not fit a very tight and defined selection criteria. This has to change to allow SME’s to survive and ultimately employ more people, and more importantly employ more people and give them a higher disposable income to spend locally.

To date if you are an SME in Waterford, and the majority of businesses in Ireland are classed as SME’s, there is very little support for you in terms of accessing grant aid or business funding. Yet we see hundreds of millions invested into FDI’s, which is good, but is this at the detriment to others. Surely, we must see a balanced and regional solution to grant aid and ultimately investing in our City’s future. This is not happening and if we are to return “a party of business” to Dáil Éireann at the next election then we must start to hear and read about how they are going to secure SME’s investment funding for our City, County and the greater SE region.

Do we see this Government making it less expensive to run and operate a business? No! Do we see this Government pressing local authorities to significantly reduce Commercial Rates? No! Do we see this Government creating regional solutions that will help Waterford compete with other population centres? No! And yet come to Ireland as a multi-national and we will open our doors to you and give you grants, we will give you money and so on. Really the see-saw of support investment has to be balance and balanced in favour of small business.

Waterford of all the cities in Ireland needs immediate financial help, assistance and with an election on the way you might just see more and more bus loads Ministers coming down the M9/N9 to champion their case for election to the next Government.

Be wise in what you ask them and be even wiser in deciphering what they promise. Will we ever learn from history – well time will tell.